Privacy Policy

Menalam Privacy Policy
Effective Date: November 13, 2024

At Menalam, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data. By using the Menalam app and its associated services (collectively referred to as “the App”), you agree to the collection, use, and disclosure of your information as outlined in this policy.

Please read this policy carefully and contact us with any questions regarding your personal data or this policy.

1. Information We Collect

We collect personal information that you provide to us when you use the App, such as when you register for an account, participate in health-related questionnaires, or make purchases. This includes:

  • Personal Identification Information: Name, email address, phone number, date of birth, etc.
  • Health Data: Your health-related data, such as dietary preferences, supplement usage, fitness activity, health goals, and responses to health questionnaires.
  • Transaction Data: Information related to your supplement purchases, including payment information, order history, and shipping address.
  • Device and Usage Information: Device identifiers, IP address, operating system, mobile carrier, and information about how you interact with the App, such as browsing activities, preferences, and app usage patterns.
  • Health-Related Notifications and Tracking: Health data that you may choose to share through third-party integrations such as Apple Health for tracking physical activity, supplements, and nutrition data.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To offer personalized supplement recommendations, provide health goal tracking, and offer customized health advice based on the data you provide.
  • Transactions and Billing: To process purchases, manage your subscription, and provide customer support.
  • Health Data Processing: To provide you with relevant health and wellness content, supplements, and notifications that align with your health goals.
  • Improving Our Services: To improve the functionality of the App, develop new features, and personalize your experience.
  • Notifications and Updates: To send push notifications and email updates related to your account, health goals, or new products.
  • Marketing and Promotions: To send promotional offers, product recommendations, and information about Menalam products, services, and features. You can opt out of marketing communications at any time.

3. Health Data Collection and Use

As part of Menalam's services, we collect health data to help provide personalized health and wellness recommendations, including supplements, diet plans, and fitness goals. This health data may include:

  • Nutritional habits
  • Supplement intake
  • Activity levels and workout routines
  • Health and wellness assessments
  • Other health-related information as provided by you

This health data is sensitive and will only be used to offer you relevant recommendations or services. We will not sell your health data to third parties or use it for advertising purposes without your explicit consent.

4. Third-Party Integrations

Menalam may integrate with third-party services, such as Apple Health or other health-tracking platforms, to collect additional data to help improve your health recommendations. These integrations will only occur with your explicit consent. The third-party platforms' terms and privacy policies apply to any information shared through these integrations.

5. Location Data Usage

Menalam may collect location data from your device in the following cases:

  • Health Data Collection from Android Devices
  • Our app integrates with Google Fit and other health data sources that may require location permissions when retrieving activity-related information such as steps, distance walked, or calories burned.
  • The location is used only for the purpose of syncing accurate health data from your device and is not stored or shared for any other purpose.
  • Background Location Usage
  • If your device settings allow, location data may be accessed in the background only when necessary to fetch real-time health metrics from Android’s health APIs.
  • The app does not track, store, or share your location for advertising or any other purposes.
  • User Control & Permissions
  • You can manage your location permissions at any time from your device settings under App Permissions.
  • If you deny location access, some features relying on health data synchronization may not function properly.

6. Notifications

We may send notifications to your device regarding health tips, new supplements, special offers, and updates on your account activity. By using the App, you consent to receiving these notifications. You can manage your notification preferences through the settings in the App.

7. Data Retention and Security

We take reasonable steps to protect your personal data using industry-standard security measures. However, no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security. We retain your personal data for as long as needed to provide the services you request, comply with legal obligations, resolve disputes, and enforce our agreements. You can request the deletion of your data by contacting us through the settings in the App or by reaching out to our support team.

8. Sharing Your Information

We may share your personal information in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who help us operate our business (e.g., payment processors, hosting services). These providers are required to protect your data and may only use it for the purposes for which it was provided.
  • Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests by public authorities, or protect the rights, property, and safety of Menalam, our users, or others.
  • Business Transfers: If Menalam is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request that we correct any inaccuracies in your data.
  • You can request the deletion of your personal data, subject to certain exceptions.
  • Withdrawal of Consent: You can withdraw your consent to use your personal data at any time, but this will not affect the lawfulness of processing based on consent before its withdrawal.
  • Opt-out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the communication or adjusting your preferences in the App.

To exercise your rights, please contact us through the settings in the App or by emailing [email protected].

10. Children's Privacy

Menalam is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

  • Email: [email protected]
  • Phone:Menalam Privacy Policy
  • Effective Date: November 13, 2024
  • At Menalam, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data. By using the Menalam app and its associated services (collectively referred to as “the App”), you agree to the collection, use, and disclosure of your information as outlined in this policy.
  • Please read this policy carefully and contact us with any questions regarding your personal data or this policy.
This Privacy Policy provides a robust framework to comply with applicable privacy regulations (like GDPR, CCPA) while giving users transparency and control over their data.